Política de envío
Shipping Policy
We’re committed to getting your order to you safely and as quickly as possible. Please review our shipping information below before placing your order.
Free Worldwide Shipping
We offer FREE worldwide shipping on all orders over $50 USD.
For orders under $50 USD, any applicable shipping fee will be displayed at checkout before payment.
Order Processing
Orders are typically processed and prepared for shipment within 1–3 business days after your order is successfully placed.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.
Please note that processing times may be slightly longer during holidays, promotional periods, new product launches, or periods of unusually high order volume.
Estimated Shipping Times
Estimated delivery times after dispatch are:
| Destination | Estimated Delivery Time |
|---|---|
| United States / Canada | 6–12 business days |
| European Union | 6–10 business days |
| Australia / New Zealand | 5–10 business days |
| Asia | 6–8 business days |
| Other Regions | 5–20 business days |
Please note: These are estimated delivery times and are not guaranteed.
Delivery may occasionally take longer due to customs clearance, public holidays, severe weather, carrier delays, local postal services, or other circumstances outside of our control.
Order Tracking
Once your order has been shipped, tracking information will be provided when available.
Please allow 2–5 business days for tracking information to update after your shipment confirmation is sent. In some cases, tracking updates may temporarily pause while the package is in international transit.
Customs, Duties & Taxes
International shipments may be subject to customs duties, import taxes, VAT, or other fees depending on the destination country's regulations.
Unless otherwise stated at checkout, any customs duties, taxes, or import fees charged by the destination country are the responsibility of the recipient.
Customs clearance procedures may also affect the final delivery time.
Incorrect or Incomplete Shipping Address
Please make sure your shipping address is complete and accurate before placing your order.
If you notice an error in your shipping information, please contact us as soon as possible. We will do our best to update the address before the order is shipped, but we cannot guarantee that changes can be made once fulfillment has started.
We are not responsible for packages that cannot be delivered due to an incorrect or incomplete address provided by the customer.
Lost, Delayed, or Missing Packages
If your package appears to be significantly delayed or has not arrived within the expected delivery window, please contact our customer support team.
We will help review the tracking information and work with the shipping carrier where appropriate.
Please note that occasional delays caused by customs, local postal services, holidays, weather conditions, or other circumstances beyond our control do not automatically indicate that a package has been lost.
Multiple Shipments
In some cases, items in the same order may be shipped separately due to inventory location, package size, or fulfillment requirements.
If your order is shipped in multiple packages, you may receive separate tracking numbers and the packages may arrive on different dates.
Shipping Restrictions
Certain products may be subject to shipping restrictions depending on local laws and regulations.
If we are unable to ship a particular product to your destination, we may contact you to modify or cancel the affected item and issue an appropriate refund.
Customers are responsible for ensuring that products purchased from our store can legally be imported, possessed, and used in their destination country or region.
Questions About Your Shipment
If you have any questions about your order or shipment, please contact our customer support team and include your order number so we can assist you more efficiently.
We aim to respond to customer inquiries within 1 business day.
Thank you for shopping with us.